Retail business activities can be successfully automated with Retail Management System (RMS). The system offers effortless checkout with its point of sale application, integrated with customer relationship management (CRM) and stock level control with inventory management.
Smart Lab Point of Sales portal is best for small to medium-sized retail businesses. The system is customized for most specialty retailers. The sub-modules attached includes:
Figure: Overall retail management module attributes
1. STOCK MANAGEMENT
The Retail Management System helps you to organize and keep record of every stock and product you have in your outlet and warehouse. The stock management module helps you to:
• Ensuring that products are on the shelf in shops in just the right quantity.
• Recognizing when a customer has bought a product.
• Automatically signaling when more products need to be put on the shelf from the stockroom.
• Automatically producing management information reports that could be used both by local managers and at head office.
2. CUSTOMER MANAGEMENT
The customer management module helps retailers achieve customer loyalty by helping them understand and interpret customer behavior. It stores data such as customer’s buying habits and many more.
3. POINT OF SALES
Point of Sales is the point at which a customer makes a payment to the merchant in exchange for goods or services. At the point of sale the system would calculate the amount owed by the customer and provide options for the customer to make payment. The system will also issue a receipt for the transaction.
4. OUTLET MANAGEMENT
A cost-effective and efficient outlet management is very critical to ensure smooth running of your retail business. This module provides data of stocks and sales in your outlet. It helps headquarter to make managerial decision regarding each outlet.
5. OUTLET REPLENISH
This module provides you with real time data of daily sales in your outlet, giving you useful information for you to decide and plan stock and inventory purchasing.
The system also provide a full report of inventory, sales and customers. This information is very crucial in making managerial decisions.